Processing online orders
We are still proccessing online orders but due to staff shortages we may be a little slower than normal in getting things sent out.
Please accept our aologies for any delay; we are working as best we can in these difficult times and appreciate your patience.
Limited product availabiity
We are still able to fulfill online orders for tools and dowels that are in stock. If an item is out of stock it will not be back-orderable as we don't know what position our suppliers will be in.
We have been heavily impacted by the recent guidance from Government on social distancing and self-isolation and, due to staff shortage, we are currently unable to machine the following items:
- planed-all-round timber
- rough sawn timber
- skirting & architrave
- door casings
- mantel beams
- stair spindles
Please do not phone us, our phone lines are now closed - we have very few staff in and we will not be answer phone calls. If you need to contact us please email email@example.com and we will respond as soon as we can although there will be an inveitable delay in replying as our staff are working from home and normal processes have been disrupted.
We appreciate that you are in an uncertain situation too and want to assure you that we will do our utmost to make sure things carry on as normally as possible in these difficult times.
We will do everything we can to keep our customers supplied with what they need. We thank you sincerely for your continued custom and will do our very best to be there for you.
last updated 03/04/20